1st Line Service Desk Engineer / IT Support Analyst

Salary: £30,000 - 30,000 per year Requirements: Previous experience in an IT service desk, helpdesk or end-user support role, ideally around 2-3 years Strong customer communication skills, with the confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-…