2nd Line Help Desk Engineer - Surrey
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Summary
A 2nd Line Help Desk Engineer provides 1st and 2nd line IT support for desktop, mobile, and laptop devices in a Microsoft-based environment, working with Office 365, Active Directory, and ITIL-style incident management.
Salary: £32,000 - 35,000 per year Requirements: Good experience providing 1st and 2nd Line support Experience supporting desktop, mobile, and laptop devices using Microsoft-based technology, including Office 365 and Active Directory Strong problem-solving skills Excellent interpersonal skills Responsibilities: Provide 1st and 2nd Line Help Desk support across desktop, mobile, and laptop devices Technologies: Active Directory Support Mobile Office 365 Hardware Incident Management ITIL Network Wi…