2nd Line IT Support Engineer
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Description
Salary: £37,500 - 40,000 per year Requirements: Proven experience in a hands-on 2nd Line IT Support or Desktop Support role, with the confidence to handle everyday 2nd Line issues independently Strong knowledge of Windows 11 and Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive Experience supporting Active Directory and Microsoft Entra ID Good understanding of TCP/IP, DNS, DHCP and VPN connectivity Strong troubleshooting skills across hardware, software and user access St…