Account Manager - SMB Business Sales - SaaS/IT Solutions

Job Summary:

We are seeking a results-driven Account Manager SMB - Business Sales with experience in IT software sales, SaaS solutions, and B2B technology sales. The candidate will be responsible for acquiring new small and medium-sized business customers, managing client relationships, promoting software solutions, and achieving revenue targets.

Roles & Responsibilities:

- Identify, prospect, and acquire SMB customers for IT software, SaaS products, and technology solutions.

- Generate leads through cold calling, email outreach, networking, referrals, and other prospecting activities.

- Understand customer business needs and recommend suitable software products and IT solutions.

- Manage the complete sales cycle, from lead generation and product demonstrations to negotiations and deal closure.

- Build and maintain relationships with business owners, IT managers, decision-makers, and key stakeholders.

- Promote software subscriptions, cloud-based applications, enterprise software, and other technology services.

- Develop account strategies to drive customer acquisition, retention, upselling, and cross-selling.

- Conduct sales presentations, software demonstrations, and customer meetings.

- Maintain an accurate sales pipeline, customer records, and forecasts using CRM tools.

- Collaborate with technical, presales, marketing, and customer success teams to deliver suitable solutions.

- Monitor technology trends, competitor offerings, and market opportunities.

- Achieve monthly and quarterly sales targets and revenue objectives.

Required Skills & Qualifications:

- Proven experience in IT software sales, SaaS sales, technology sales, or B2B business sales.

- Experience selling software products or IT solutions to small and medium-sized businesses.

- Strong skills in lead generation, prospecting, consultative selling, negotiation, and closing.

- Ability to communicate technical software benefits in business-friendly language.

- Experience managing sales pipelines and customer relationships using CRM platforms.

- Excellent communication, presentation, and relationship-building skills.

- Ability to work in a target-driven sales environment.

Preferred Experience:

- SaaS, cloud solutions, enterprise software, CRM, ERP, cybersecurity, or IT services sales.

- Experience engaging business owners, IT leaders, and senior decision-makers.

- Proven track record of achieving or exceeding sales quotas.