Application Support Engineer

We are seeking an Application Support Engineer to join our dynamic team in the Mumbai region. The ideal candidate will have a strong background in application support, particularly with Falcon and Linux environments. This role is crucial for ensuring the smooth operation of our applications and providing technical support to our users. Key Responsibilities: - Provide technical support for applications running on Linux, ensuring high availability and performance. - Troubleshoot and resolve issues related to Falcon applications, collaborating with development teams as necessary. - Monitor application performance and implement improvements to enhance user experience. - Document support processes and maintain knowledge base articles for common issues and resolutions. - Assist in the deployment of new application features and updates, ensuring minimal disruption to users. - Work closely with cross-functional teams to understand application requirements and provide feedback for enhancements. Required Skills: - Proficiency in Falcon and Linux operating systems. - Strong problem-solving skills and the ability to troubleshoot complex application issues. - Excellent communication skills to interact with users and technical teams effectively. - Experience in application support or a related field is preferred. If you are passionate about technology and enjoy solving problems in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional application support and enhancing our users' experience.