Application Support Engineer

We are seeking an Application Support Engineer to join our dynamic team in Maharashtra. The ideal candidate will be responsible for monitoring operations and ensuring the smooth functioning of our infrastructure and applications. This role is crucial for maintaining high availability and performance of our systems, as well as providing timely support to our users. Key Responsibilities: - Monitor server and application performance, identifying and resolving issues proactively. - Manage routing alerts and ensure that incidents are addressed in a timely manner. - Provide application support to users, troubleshooting issues and offering solutions. - Collaborate with cross-functional teams to enhance system performance and reliability. - Document incidents and resolutions to improve knowledge sharing within the team. - Participate in on-call support rotation as needed to ensure 24/7 availability of critical systems. Required Skills: - Strong understanding of monitoring operations and infrastructure management. - Experience with server management and application monitoring tools. - Ability to troubleshoot and resolve application-related issues effectively. - Excellent communication skills to interact with users and team members. - Familiarity with routing alerts and incident management processes. If you are passionate about technology and eager to contribute to a fast-paced environment, we encourage you to apply for this exciting opportunity.