Assistant Manager, GCB - BMO Consumer Sales Reporting & Monitoring MY
Job Description;
Business Analysis & Stakeholder Management
- Engage with business users, KPI owners, and stakeholders to gather, analyze, and document business requirements.
- Translate business requirements into functional specifications, data requirements, and system enhancement requests.
- Act as the primary liaison between business users and technical/development teams throughout project implementation.
- Facilitate requirement discussions, user acceptance testing (UAT), and post-implementation support.
- Identify opportunities for process improvement, automation, and digitalization initiatives
Database & SQL Management
- Develop, maintain, and optimize SQL scripts, stored procedures, views, and database objects to support reporting and business operations.
- Perform data extraction, transformation, validation, and reconciliation from multiple source systems.
- Ensure data accuracy, integrity, consistency, and availability across MIS platforms.
- Monitor database performance and recommend improvements for efficiency and scalability.
- Support troubleshooting and root cause analysis for data-related issues
System Development & Enhancement
- Support the development, enhancement, and maintenance of KPI tracking systems, reporting platforms, and MIS applications.
- Coordinate system enhancement activities with users, vendors, and technology teams.
- Develop and maintain documentation for system configurations, business rules, and data mapping.
- Participate in project implementation, testing, deployment, and change management activities.
- Ensure system solutions meet business requirements and operational standards
Reporting & Data Analytics
- Design, develop, and automate management reports, dashboards, and performance tracking solutions.
- Analyse business performance data and provide insights to support management decision-making.
- Develop reporting solutions using SQL, Excel, Power BI, Tableau, or other reporting tools.
- Ensure timely and accurate delivery of KPI and management reports.
- Support ad-hoc reporting and analytical requests from management and business stakeholders
Governance & Compliance
- Ensure compliance with internal policies, regulatory requirements, and data governance standards.
- Maintain proper documentation, audit trails, and controls for all MIS and reporting processes.
- Support internal and external audit requirements relating to reporting systems and data management.
Required Skills;
- Strong SQL programming and database management skills (MySQL, SQL Server, Oracle, PostgreSQL or equivalent).
- Experience in database design, data modelling, ETL processes, and data validation.
- Ability to gather, analyze, and document business requirements.
- Strong stakeholder management and communication skills.
- Experience in system implementation, testing, and UAT coordination.
- Knowledge of reporting and visualization tools such as Power BI, Tableau, or similar platforms.
- Programming knowledge in PHP, Java, Python, or other development languages is an added advantage.
- Strong analytical, problem-solving, and troubleshooting skills.
- Advanced Microsoft Excel skills.
- Banking and financial services experience preferred.
- Exposure to Agile, SDLC, or project management methodologies is an added advantage.