Business Analyst, Strategic Projects, Product Development (1-year contract)

Company description:

Chow Tai Fook Life Insurance Company Limited ("CTF Life") is proud of its rich, 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of CTF Services Limited and one of the most well-established life insurance companies in Hong Kong. As a member of Chow Tai Fook Enterprises Limited, CTF Life consistently strengthens its collaboration with the ecosystem of the Cheng family ("Chow Tai Fook Group" or "the Group") to support customers and their loved ones in navigating life's journey with personalised planning solutions, lifelong protection and diverse lifestyle experiences. By leveraging the Group's robust financial strength and strategic investments across the globe, CTF Life aspires to become a leading insurance company in Asia while continuously creating value beyond insurance.

Job description:

What the role is?

• Facilitate discussions with stakeholders to gather and analyze user requirements.
• Prepare and validate detailed documentation, including user requirement specifications and user stories.
• Collaborate closely with IT teams and end-users to design and review proposed solutions.
• Lead and manage the User Acceptance Testing (UAT) process, including test plan creation, test case execution, and defect analysis.
• Act as a key liaison between business users, IT, and vendors throughout the project lifecycle.
• Support the Project Manager in tracking tasks, ensuring alignment with project timelines, and reporting progress.
• Provide end-user support and training post-implementation to ensure effective solution adoption.

What are we looking for?

• Bachelor's degree in any disciplines.
• At least 3 years of experience in the life insurance industry.
• Solid experience in business analysis, project planning, and execution.
• Strong understanding of insurance products, operations workflows, and insurance systems architecture.
• Proven experience in UAT execution and end-to-end project delivery.
• Familiar with project management methodologies (Waterfall, Agile) and tools like JIRA.
• Excellent analytical, problem-solving, and communication skills.
• Team-oriented with the ability to work independently under minimal supervision.
• Proficient in spoken and written English and Chinese; Putonghua is a plus.

Profile description:

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited ("the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance ("the Ordinance").

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.