Charter Sales Representative

About the role

We’re hiring a relationship-driven and highly polished charter sales executive to manage and close high-value private aviation charter deals. This is not a transactional sales role.

You’ll be responsible for:

• Managing inbound charter inquiries
• Building relationships with high-net-worth clients
• Creating tailored private flight solutions
• Closing high-ticket bookings
• Delivering a luxury white-glove client experience

You’ll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.

If you thrive in luxury sales, private aviation, relationship management, high-ticket deal environments, and fast-paced client communication, this role is a strong fit.

What you'll own

High-ticket charter sales & deal conversion

• Manage inbound charter inquiries from prospective and returning clients
• Convert qualified opportunities into confirmed charter bookings
• Recommend tailored aircraft and flight solutions based on:
  • Passenger requirements
  • Route logistics
  • Timing
  • Aircraft preferences
• Maximize revenue while maintaining premium client service standards
• Negotiate pricing and close deals confidently in a fast-moving environment

Client relationship management (white-glove experience)

• Build long-term relationships with:
  • High-net-worth individuals
  • Executives
  • Corporate travelers
  • Luxury clientele
• Deliver a luxury-level customer experience from inquiry to completed flight
• Maintain proactive communication and responsiveness throughout the booking process
• Drive repeat business through exceptional relationship management

End-to-end charter coordination

• Guide clients through:
  • Aircraft selection
  • Charter pricing
  • Scheduling
  • Logistics
  • Booking confirmation
• Coordinate internally to ensure flawless execution and operational alignment
• Provide updates throughout the charter lifecycle
• Support clients with urgency and professionalism during time-sensitive requests

Communication & operational coordination

• Communicate across:
  • Phone
  • Email
  • Slack
  • WhatsApp
• Coordinate with:
  • Operations teams
  • Scheduling teams
  • Aviation partners
  • Internal stakeholders
• Participate in rotating on-call schedules to support 24/7 charter responsiveness

CRM & pipeline management

• Maintain clean and accurate sales records inside:
  • Salesforce
  • CRM systems
  • Charter tracking platforms
• Track:
  • Inquiries
  • Quotes
  • Bookings
  • Client activity
  • Revenue opportunities
• Ensure strong pipeline visibility and organized follow-up management

Requirements

Core requirements

• Proven experience in:
  • Sales
  • Luxury services
  • High-ticket client-facing roles
  • Relationship-based selling
• Strong verbal and written English communication skills
• Confident handling premium clientele and high-value conversations
• Strong organizational and multitasking abilities
• Comfortable working remotely in a fast-paced environment
• Ability to work EST hours with rotating on-call availability
• Experience using CRM systems such as:
  • Salesforce
  • HubSpot
  • Similar platforms

Nice to have

• Experience in:
  • Private aviation
  • Charter sales
  • Luxury hospitality
  • Travel services
• Familiarity with:
  • Avinode
  • Charter quoting systems
  • Private aircraft categories
• Understanding of:
  • Part 135 operations
  • Private aviation logistics
  • Cryptocurrency transactions
• Existing network within luxury travel or aviation industries

What makes you a strong fit

• You build relationships — not just transactions
• You communicate with professionalism, confidence, and polish
• You stay calm under pressure in high-value client environments
• You move quickly while maintaining attention to detail
• You thrive in luxury service and fast-response sales environments
• You take ownership of the client experience from start to finish

What a typical day looks like

• Respond to inbound charter requests and inquiries
• Build relationships with prospective and returning clients
• Recommend aircraft and customized charter solutions
• Coordinate quotes, pricing, and booking logistics
• Work with operations teams to ensure smooth execution
• Maintain CRM updates and sales pipeline tracking
• Follow up proactively to maximize conversions and repeat bookings

In short: you turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.

Key metrics for success (KPIs)

• Charter deal conversion rate
• Revenue generated per booking
• Client satisfaction and repeat business
• Response time to inbound inquiries
• CRM accuracy and pipeline organization
• Retention and long-term client relationships

Why this role stands out

• High-ticket luxury sales environment
• Relationship-driven sales with premium clientele
• Direct exposure to the private aviation industry
• Fast-paced, high-growth sales environment
• Opportunity to work with:
  • Executives
  • Entrepreneurs
  • Luxury travelers
• Strong growth opportunities into:
  • Senior charter sales
  • Aviation sales leadership
  • Sales director roles

Interview process

• Initial phone interview
• Video interview
• Final client interview
• Offer & onboarding

Apply now

If you:

• Thrive in high-value relationship-driven sales
• Enjoy luxury client communication and premium service
• Are confident managing high-ticket deals
• Want exposure to the private aviation industry

This role is a strong fit for you.