Customer Growth Partner

Compensation: $60k – $65k

About the Role

We are looking for a Customer Growth Partner to own relationships throughout the entire customer lifecycle, from initial outreach and discovery through closing, implementation support, account management, renewals, and expansion.

This is a full-cycle commercial role combining the responsibilities of an account executive, account manager, and strategic customer partner.

You will be responsible for generating new opportunities, managing active sales cycles, closing business, supporting successful customer relationships, and identifying opportunities to expand Wise Agents into additional workflows, teams, and business units.

The ideal candidate is commercially driven, consultative, organized, comfortable discussing technology and business operations, and capable of building trusted relationships with executives and operational stakeholders.

Responsibilities

• Build and manage a pipeline of qualified prospective customers.
• Conduct outbound outreach through email, phone, LinkedIn, referrals, events, and strategic partnerships.
• Respond to inbound opportunities and move qualified prospects through the sales process.
• Lead discovery conversations to understand each customer’s operations, challenges, systems, priorities, and automation goals.
• Clearly communicate the value of Wise Agents’ AI agents and digital teammates.
• Develop business cases centered on measurable outcomes such as efficiency, revenue growth, conversion, cost reduction, faster response times, and improved customer experience.
• Coordinate product demonstrations, technical discovery sessions, workshops, and executive presentations.
• Collaborate with Forward Deployed Engineers and technical teams to create scopes, proposals, pilot plans, pricing structures, and implementation strategies.
• Manage the full sales cycle from prospecting and qualification through proposal, negotiation, contracting, and close.
• Maintain accurate pipeline information, forecasts, customer notes, next steps, and account plans within the company’s CRM.
• Consistently work toward and achieve individual revenue, pipeline, and expansion targets.
• Develop strong relationships with customer executives, decision-makers, operational leaders, and day-to-day users.
• Serve as a primary commercial point of contact throughout the customer relationship.
• Support customer onboarding and maintain close communication during implementation and deployment.
• Conduct regular account reviews to evaluate performance, adoption, customer satisfaction, and measurable business impact.
• Proactively identify risks, communication gaps, implementation concerns, and opportunities for improvement.
• Develop account growth strategies for renewals, additional use cases, new departments, additional users, and broader enterprise deployments.
• Generate referrals, testimonials, case studies, and introductions from successful customer relationships.
• Share customer feedback with product, engineering, implementation, and leadership teams.
• Help improve Wise Agents’ sales processes, messaging, customer materials, proposal templates, and account management practices.
• Stay informed about developments in AI agents, generative AI, workflow automation, and the industries served by Wise Agents.

Preferred Qualifications

• Experience in B2B sales, enterprise sales, account management, customer success, partnerships, consulting, or a similar customer-facing role.
• Demonstrated ability to manage complex sales cycles and build relationships with multiple stakeholders.
• Experience selling software, AI, automation, consulting, professional services, or technology solutions is preferred.
• Experience managing both new business and existing account expansion is highly valuable.
• Ability to understand a customer’s business processes and connect technology solutions to measurable operational and financial outcomes.
• Strong negotiation, presentation, written communication, and relationship-management skills.
• Ability to manage multiple opportunities, customers, deadlines, and follow-up activities simultaneously.
• Comfort working toward revenue targets and being accountable for measurable commercial results.
• Familiarity with CRM systems, pipeline management, forecasting, and structured sales processes.
• General understanding of artificial intelligence, AI agents, generative AI, software integrations, and workflow automation.
• High level of initiative, resilience, organization, and personal accountability.
• Comfortable working independently in a fast-moving startup environment.
• Professional fluency in English is required.
• Bilingual proficiency in English and Spanish is strongly preferred.
• Bachelor’s degree in business, technology, communications, engineering, or a related field is preferred but not required.

What We Offer

• A full-cycle role with ownership over both new revenue and long-term customer growth.
• An uncapped commission program that rewards new business, performance, and account expansion.
• Competitive compensation based on experience and the market where you are located.
• Competitive equity in a high-growth Silicon Valley startup.
• Direct exposure to company leadership, customers, AI solutions, and strategic decision-making.
• The opportunity to represent practical AI solutions with clear and measurable business value.
• A remote and collaborative working environment.
• Significant opportunities for career advancement as Wise Agents continues to grow.

Compensation

Competitive compensation based on experience and local market, equity, and uncapped commission.

Equal Opportunity

Wise Agents is an equal opportunity employer. We value different backgrounds, perspectives, and experiences and are committed to building an inclusive team