Desktop Engineer

About Feuji

Feuji, established in 2014 and headquartered in Dallas, Texas, has rapidly emerged as a leading global technology services provider. With strategic locations including a Near Shore facility in San Jose, Costa Rica, and Offshore Delivery Center in Hyderabad, we are well-positioned to cater to a diverse clientele. Our team of 500+ talented engineers drives our success, delivering innovative solutions to our clients and contributing to our recognition as a 'Best Place to Work For.'

We collaborate with a wide range of clients, from startups to industry giants in sectors like Healthcare, BFSI, Supply Chain, Pharma & Life science, enabling transformative changes in their operations. Through partnerships with top technology providers, we empower our clients' growth and innovation. With a clientele including Microsoft, HP, GSK, and DXC Technologies, we specialized in applied AI Engineering solutions, Quality Engineering, Cyber Security, and Data Engineering Solutions. We are helping our clients build value based GCC teams in nearshore & offshore.

Our commitment to creating 'Happy Teams' underscores our values and dedication to positive impact. Feuji welcomes exceptional talent to join our team, offering a platform for growth, development, and a culture of innovation and excellence.

Sr. Desktop Engineer

Leads desktop engineering standards and complex endpoint issue resolution across integration waves, mentoring Desktop Engineers and owning the imaging/configuration baseline used across all sites.

Reports to: Infrastructure Architect / Project Lead

Key Responsibilities

• Define and maintain the desktop imaging and configuration baseline (FPW/GRF standards, Intune policies)
• Lead acceptance QA on vendor-delivered builds and escalate deviations from standard
• Troubleshoot complex/escalated desktop and endpoint issues across integration waves
• Mentor and provide technical direction to Desktop Engineers
• Partner with the Infrastructure Architect on endpoint security and compliance requirements
• Evaluate and pilot new imaging/deployment tools or processes to improve delivery speed

Required Qualifications

• 5+ years experience in desktop/endpoint engineering, including team or technical lead experience
• Deep expertise with Windows imaging, Intune/Endpoint Manager, and endpoint security baselines
• Experience managing vendor-delivered hardware/imaging at scale