Desktop Support Engineer 1
Summary
Field/on-site desktop support engineer (1-3 yrs) fixing desktop, laptop, and printer hardware/software issues across Mumbai-area locations, plus OS/AV patch compliance, OEM call logging, installations, inventory management, and daily MIS reporting under SLA-driven IT support.
SCOPE OF WORK
Key Responsibilities of Desktop Support Engineer
On Site Desktop Laptops Hardware / Software Related issues.
ote Locations Dask top 5 and Thiti-P elated issues and gging and follow er Issues.
Remote Locations Desktop Hardware / Software Related issues.
Desktop OS and Third-Party Patch Compliance.
Hardware/Softwa atory Management
AV Related issues and Compliance.
Call logging and follow up with different OEM's.
Call MIS.
Printer Issues.
Window-09:30
New Hardware / Software Installations.
a week.
Inventory Management.
communication al erstanding on SLAM riven and leadersh
Daily Call MIS.
Good communication and ability to deliver from day one.
understanding on SLA Mgmt., Monthly MIS.
Self-driven and leadership qualities.