Forex CFD Account Manager (Mandarin Speaking)
You'll join TMGM as an Account Manager, focusing on driving sales for the company's Forex and CFD trading products and services. You will provide clients with exceptional service across all communication channels, build and nurture relationships with new clients, and work towards KPIs to meet or exceed sales targets. You'll need to expand your knowledge of the markets, the FX industry, and TMGM's platforms and products, and contribute to team and individual success metrics.
Responsibilities
- Assist in driving sales by promoting and selling TMGM's products and services
- Identify and generate client pipelines using strong sales skills
- Build and nurture relationships with new clients to foster long-term partnerships
- Deliver exceptional customer service across various communication channels
- Respond quickly and professionally to client inquiries and resolve issues effectively
- Work towards Key Performance Indicators to meet or exceed sales targets
- Expand knowledge about the markets, FX industry, and TMGM's platforms and products
- Strive to achieve team and individual metrics
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, or consulting is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfortable making high outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership of responsibilities and a problem-solving mindset
- Excellent overall communication abilities, including adapting approaches to suit various audiences
- Proficiency in English and Mandarin
Benefits
- Competitive salary packages and an uncapped commission structure
- Both part-time and full-time work arrangement options
- Ongoing training and support