Forex CFD Account Manager (Mandarin Speaking)
You will join TMGM as an Account Manager focused on driving sales of our trading products and services while delivering outstanding service to clients across every communication channel. You'll use your sales skills to build a pipeline of new clients and nurture long-term relationships with them. You'll respond quickly and professionally to client inquiries, resolving issues effectively to keep clients satisfied. You'll work toward clear KPIs, aiming to meet or exceed sales targets, and continually grow your knowledge of the markets, the FX industry, and TMGM's platforms and products. You'll be comfortable making outbound calls and engaging confidently with a diverse range of clients, using your communication skills in both English and Mandarin.
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines independently
- Build and nurture relationships with new clients to foster long-term partnerships
- Deliver exceptional customer service across various communication channels
- Respond quickly and professionally to client inquiries and resolve issues
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge of the markets, FX industry, and TMGM's platforms and products
- Strive to achieve team and individual metrics
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer service, sales, outbound/inbound support, or consulting is advantageous
- Willingness to learn practical financial knowledge and professional skills
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership of responsibilities and a problem-solving mindset
- Excellent overall communication abilities, adaptable to various audiences
- Proficiency in English and Mandarin
Benefits
- Competitive salary packages and uncapped commission structure
- Both part-time and full-time work arrangement options
- Ongoing training and support