Forex CFD Account Manager (Mandarin Speaking)
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Description
Focus on driving sales for TMGM's products and services while providing exceptional client service across communication channels. Generate client pipelines, build relationships, respond to inquiries, expand financial-market knowledge, and achieve team and individual targets.
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines
- Build and nurture relationships with new clients
- Deliver exceptional customer service across communication channels
- Respond quickly and professionally to client inquiries and resolve issues
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge of markets, the FX industry, and TMGM's platforms and products
- Achieve team and individual metrics
Requirements
- Minimum one year of experience in the Forex industry
- Previous customer-focused experience in customer service, sales, outbound or inbound support, consulting, or similar fields is advantageous
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to improve communication abilities
- Strong ownership, proactive problem-solving, diligence, and results orientation
- Excellent communication abilities with adaptability for different audiences
- English and Mandarin proficiency highly preferred
Benefits
- Competitive salary packages and uncapped commission structure
- Part-time and full-time work arrangement options
- Ongoing training and support
- High-performance work culture with opportunities to gain valuable experience