Help Desk Technician
Posted Updated
An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services. Duties: Act as the first point of contact for IT support queries via phone, email, ticketing systems or remote access tools Diagnose and resolve common hardware, software,…