HELP DESK TECHNICIAN with Security Clearance
Summary
Provide Tier I and II technical support for government employees, troubleshooting hardware/software issues and ensuring high-quality user experience at a federal agency.
Position Summary Emagine IT is seeking a Help Desk Technician to serve as a front-line technical resource for the U.S. International Development Finance Corporation (DFC) Headquarters in Washington, DC. The ideal applicant is responsive, customer-focused, and capable of triaging and resolving Tier I and Tier II incidents and service requests against demanding response targets, while consistently delivering a high-quality user experience. The Help Desk Technician provides deskside support at Hea…