ICT Project Manager
Summary
Leads end-to-end delivery and nationwide rollout of GOMENU's cloud-based POS platform for NZ cafes, hospitality venues and retailers — coordinating cross-functional software/hardware teams, budgets and timelines. Spans cloud backend services, merchant mobile ordering apps, QR/kiosk hardware and offline payment terminals, with payment-compliance and cybersecurity oversight.
About Us
GOMENU LIMITED is a New Zealand-based technology developer focused on our proprietary all-in-one cloud-based POS business management system, designed exclusively for local cafes, hospitality venues and retail merchants nationwide.
Our fully integrated platform unifies cloud backend administration, merchant mobile ordering applications, QR code scanning hardware, self-service kiosks and offline payment terminals, delivering complete end-to-end digital operational tools for domestic Kiwi businesses.
Position Summary
As an ICT Project Manager at GOMENU LIMITED, your primary focus will be delivering end-to-end development and nationwide rollout of our proprietary flagship GoMenu all-in-one cloud-based POS business management system, covering cloud backend services, merchant mobile apps, on-site scanning hardware and offline payment terminals. You will coordinate cross-functional technical teams, control project budgets & delivery timelines, and ensure all integrated software and hardware suites meet functional, payment compliance and cybersecurity standards for New Zealand local retail and hospitality commercial clients.
Key Responsibilities
1. Project Governance & Delivery Strategy
1.1 Establish, implement and maintain consistent ICT project management frameworks, workflows and reporting standards across the organisation, aligned with New Zealand software & retail payment industry best practices and our GoMenu cloud POS product long-term product roadmap.
1.2 Lead full-lifecycle delivery for all GOMENU GoMenu POS development projects, covering custom retail & hospitality management functional modules, cloud backend management systems, merchant mobile ordering apps, on-site scanning hardware integration and offline payment terminal deployment.
2. Cross-Functional Team & Stakeholder Management
2.1 Coordinate internal software developers, QA testers, system support staff and external security vendors to allocate resources, align task priorities and resolve delivery bottlenecks throughout each project phase.
2.2 Liaise with company Directors, local New Zealand retail and hospitality merchant clients, payment gateway operators and third-party hardware suppliers.
3. Budget, Timeline & Risk Control
3.1 Own full project budget tracking, resource cost forecasting and milestone timeline management; monitor expenditure against approved budgets and deliver projects within agreed financial constraints.
3.2 Proactively identify, assess and mitigate POS-specific project risks including hardware supply delays, payment data compatibility issues, technical bugs and schedule overruns.
4. System Implementation, Testing & Security Oversight
4.1 Oversee full software build, merchant user acceptance testing (UAT), hardware compatibility verification and nationwide live production rollout for all GoMenu cloud POS integrated suites.
4.2 Collaborate with the internal security team to embed ICT security controls into every project stage, including regular vulnerability assessments, payment system penetration testing and strict data protection rules for merchants’ sensitive customer transaction and payment information.
5. Business Continuity & Compliance Alignment
5.1 Integrate disaster recovery, backup and service continuity requirements into all project deliverables, ensuring rapid cloud & offline terminal restoration plans are built into every new GoMenu POS software release to avoid disruption to retail and hospitality clients’ daily trading operations.
5.2 Ensure all delivered software projects adhere to New Zealand privacy and data protection regulations, as well as payment security industry compliance standards for retail and hospitality POS management platforms.
6.Project Documentation & Team Capability
6.1 Prepare and maintain comprehensive project technical documentation, including project charters, sprint plans, system configuration records, risk registers and post-project review reports.
6.2 Provide project management guidance, workflow training and process support to internal technical teams, fostering structured, consistent delivery practices across all software development initiatives.
Requirements
1. Bachelor’s degree or above in Information Technology, Computer Science, Business Information Systems or related computing disciplines.
2. Minimum 3 years of end-to-end ICT software project management experience, covering full product R&D lifecycle, technical team leadership and client on-site project delivery.
3. Demonstrated experience leading cross-functional technical teams, with proven capability in product R&D coordination, budget control, risk assessment and nationwide project rollout.
4. Hands-on experience in backend software development, database architecture design and integrated hardware-software system deployment.
5. Working knowledge of New Zealand privacy regulations and payment cybersecurity compliance for commercial POS platforms.
Why Join Us?
1. A highly competitive hourly rate.
2. Long-term career development
3. Opportunities to develop technical & project-management capabilities
4. Stable Monday to Friday working hours, excellent work-life balance
Remuneration and work location:
Minimum working hours: 35 hours per week, full-time
Auckland, 1024 , New Zealand