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Implementation Specialist

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  • Design and development of Salesforce workflows and user interfaces (Hands on)
  • Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and the clients’ needs.
  • Translate business requirements into working Salesforce solutions
  • Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues
  • Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations.
  • Strong experience with configuration, customization and coding knowledge is desired
  • Knowledge on Data migration, Data import and export automation, Data modelling and Data Security is desired
  • Create technical documentation such as design documents, specifications, software architecture documents, and instructions
  • Analyze design and architectural issues and questions
  • Work in a team environment using a structured development process and deliver on time
  • Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management and/or Sr. Developers
  • Regularly communicate project progress, issues, and risks to Project Manager


Requirements

Educational Qualifications: BE, B.Tech or equivalent qualification

Experience: 4+ years

Desired Skills:
  • Excellent written and spoken communication skills.
  • Ability to understand client needs.
  • Ability to work independently and be a self-starter.
  • Detail orientation and problem-solving ability.
  • Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions.
  • Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions.
  • Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
  • Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects.
  • Ability to coordinate issues identification and resolution between internal and external clients and the development team.
  • Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects.
  • Ability to lead and supervise others.
  • Able to use advanced features of Excel, PowerPoint, Word and Vision.
Most preferred skills:

SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA.

See also

Customer Success jobs by country — openings, pay and top skills →

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