IT Assistant

Salary: ₱20,000 – ₱21,000 per month

• Provide first-level technical support to employees. Resolve hardware, software, and network-related issues in a timely and efficient manner.

• Install and configure desktop computers, laptops, mobile devices, and peripherals.

Troubleshoot and resolve printer, scanner, and other office equipment problems.

• Educate users on basic technology use and best practices.

Systems Maintenance

• Assist with the installation, configuration, and maintenance of IT infrastructure (servers, networks, software applications).

• Perform routine system updates and patches.

Help document IT processes and procedures.

• Aid in inventory management of IT assets.

Account Administration

• Create and manage user accounts and access permissions.

• Troubleshoot login and password-related issues.

Collaboration

• Work closely with other members of the IT team to address more complex issues.

• Communicate effectively with users to understand their needs and provide tailored solutions.