IT Executive

Salary: RM 3,000 – RM 3,600 per month

About the role:-

The IT Executive is responsible for maintaining the company's IT infrastructure, systems, hardware, and software to ensure smooth daily operations. The role involves providing technical support to employees, troubleshooting IT-related issues, managing IT assets, and assisting with system maintenance, cybersecurity, and IT-related projects.

Main Requirements:

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or a related field.

• At least 1–2 years of relevant IT support or IT administration experience.

• Good knowledge of computer hardware, software installation, Windows operating systems, and troubleshooting.

• Familiarity with networking fundamentals, including LAN, Wi-Fi, TCP/IP, and VPN.

• Basic knowledge of Microsoft 365, user account administration, cybersecurity, and IT asset management.

• Good problem-solving, analytical, communication, and interpersonal skills.

• Able to work independently and collaboratively with different departments.

• Good time management skills and the ability to priorities support requests.

Main Responsibilities:

• Providing Tier 1 & 2 helpdesk support for daily hardware, software, and network troubleshooting.

• Managing employee onboarding and offboarding (laptop setup, email/system account provisioning).

• Performing routine system maintenance, software updates, and asset inventory tracking.

• Assisting with office infrastructure support and user training.

• Assist with IT procurement, vendor coordination, warranty claims, and equipment replacement.

• Support IT audits and ensure compliance with company policies, information security standards, and applicable data protection requirements.

• Perform other ad-hoc duties as assigned by the Company.

The Package:

· Basic Salary

· Meal Allowance

· Annual Leave

· Medical Leave

· Medical Claim and Group Hospitalization Insurance

· Accessible to Public Transport (KL Sentral Station)