IT Infrastructure Specialist
Summary
Maintains and secures Toyota Capital Services' IT infrastructure: administering Microsoft 365 (Azure, Exchange Online, Intune, Defender), maintaining servers/VMware/network and DR environments, leading infrastructure projects, and providing Level 2 end-user support in an on-site role.
💻Strong infrastructure. Secure systems. Trusted support.
Are you passionate about managing cutting-edge IT systems and ensuring seamless business operations? Join our team as an IT Infrastructure Specialist, where you’ll play a key role in designing secure infrastructure, managing Microsoft 365 environments, and delivering Level 2 support to keep our technology running smoothly.
Responsibilities:
Manage Microsoft 365 & Security: Administer O365 licenses, security, and compliance settings across Microsoft 365 Admin Center, Azure, Exchange Online, Intune, Defender, Teams, SharePoint, and OneDrive.
Infrastructure Design & Projects: Lead and support IT projects, design secure and scalable infrastructure, and align solutions with business and IT strategies.
System Maintenance & Support: Handle change requests, troubleshoot issues, monitor systems, and perform health checks on servers, VMware, storage, firewalls, and network devices.
End-User Support (Level 2): Provide advanced technical assistance for escalated issues, ensuring timely resolution and minimal disruption to operations.
Risk & Compliance: Maintain UAT, Production, and DR environments; manage upgrades, patches, and security controls; support audits and ensure compliance with global standards.
Documentation & Governance: Keep SOPs, policies, and IT documentation updated; recommend improvements for efficiency and security.
Requirements:
Bachelor’s Degree in Computer Science / Information Technology.
CCNA Certification is an added advantage.
5–6 years of hands-on technical experience in helpdesk support, administration, and maintenance of network & infrastructure systems.
Ability to provide after-hours support for urgent incidents.
Strong communication skills in English and Bahasa Malaysia
Why Join Us?
✔️ Competitive Salary & Performance Bonus
We value your contributions and reward results.
✔️ Comprehensive Health Coverage
Includes GP outpatient, hospitalization, and insurance benefits.
✔️ Dental & Optical Benefits
Stay healthy and confident — we've got you covered.
✔️ 16% Employer EPF Contribution
Above the statutory rate — we invest in your future.
✔️ Career Growth Opportunities
Take your career to the next level with us through continuous learning and internal mobility.
✔️ Positive Work Culture
Be part of a supportive team with strong values and collaboration.