IT Service Desk Analyst
Posted Updated 5
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Summary
Provides first-line IT support to colleagues across DFS from the Doncaster head office, acting as the first point of contact for technical issues with a focus on resolving them correctly first time. Office-based service desk role working 8am-6pm shifts, Monday to Friday.
About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS. Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. Youll bring together your technical know-how with a people-first approach to problem-solving. This is an office-based role, with the shift pattern being 8 am-6 pm Monday to Friday, with the occa…