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Stratco

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IT Service Desk Analyst

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Summary

Stratco is hiring an IT Service Desk Analyst at its Ormeau (Gold Coast North, QLD) site to act as the trusted first point of contact for users, troubleshooting technology issues and keeping staff productive. The role emphasises problem-solving, customer experience, and a collaborative team culture.

Supportive team that values initiative and collaboration A culture that recognises great work Ongoing career opportunities When technology works, nobody notices. When it doesn't, you're the person everyone wants on speed dial. We're looking for an IT Service Desk Analyst who thrives on solving problems, delivering exceptional customer experiences, and keeping people productive when technology gets in the way. You'll be the trusted first point of contact for our users, turning frustrations into …

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