IT Service Desk Coordinator
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Summary
Coordinates the IT service desk at a Coventry-based charity's head office, monitoring personal tickets and the wider Service Desk queue throughout the day to catch unassigned, ageing, overdue, or misrouted tickets. Core work is IT service desk and ticket management.
ExtraCare Charitable Trust are looking for a IT Service Desk Coordinator! Are you an experienced IT Service Desk Coordinator looking to develop your career with an award winning, forward-thinking charity? We have an exciting opportunity for a IT Service Desk Coordinator to join our team based at our Head Office in Coventry. At The ExtraCare Charitable Trust, you will monitor personal tickets and the wider Service Desk queue throughout the day, identifying unassigned, ageing, overdue or incorrec…