IT Support & Planning Executive @Jurong Island
Summary
On-site IT Support & Planning Executive on Jurong Island, Singapore, providing first-line support for hardware, software, printers, network and business applications, managing user accounts/devices, tickets and asset registers, and administering systems like ERP, SharePoint and workflow tools while supporting projects and audits. Requires an IT/CS Diploma/Degree and 3 years of IT support experienc
Responsibilities:
First-level support for hardware/software/printers/network/business applications.
Setup, installation, configuration and maintenance of PC/phones, user accounts, and devices.
Update ticket records, asset registers, checklists, and user documentation.
Manage Application systems and understand data flow across business functions.
Administration (testing, data updates, user onboarding, ERP, SharePoint, workflow tools etc)
Assist project (preparing user guides, conduct training, coordinating equipment readiness etc)
Escalate unresolved issues, recurring incidents, and control gaps promptly to superior.
Follow IT policies, SOPs, cybersecurity requirements, and data protection practices.
Support inventory checks, maintenance schedules, file organization & audit preparation activities.
To understand internal business process and propose IT solutions to optimize workflow.
Diploma/Degree in IT/Computer Science with 3 years of IT support.
Knowledge of IT infrastructure, networking, system administration and cybersecurity principles.
Interested applicants, send in your updated resume by clicking “Apply Now”.
Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894