IT Support Specialist
Summary
On-site IT support role at a Philippine BPO in San Fernando, Pampanga: troubleshooting and repairing desktop/laptop hardware and software, installing and configuring OSes and applications, maintaining printers and peripherals, and keeping networks secure. Core skills: desktop support, networking, and security basics.
Jatro BPO is a Philippines-based outsourcing workforce that helps strata businesses to focus on their core functions. As a specialized staffing company, Jatro provides administrative and professional back office support for businesses.
We are looking for a skilled IT Support Staff to provide troubleshooting, maintenance, and support services for computer systems, hardware and software. Set up security and privacy of networks and computer systems.
Key Responsibilities:
Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals.
Install, configure, and upgrade operating systems and software applications.
Set up and maintain printers, scanners, and other IT equipment.
Maintain records of repairs, installations, and support requests.
Ensure network and system security, performing routine maintenance and updates.
Qualifications & Skills:
Proven experience as a Computer Technician, IT Support Specialist, or similar role.
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Familiarity with networking (routers, modems, switches, and firewalls).
Ability to diagnose and repair hardware issues efficiently.
Job Types: Full-time, Permanent
Benefits:
Health Insurance
On-site parking
Paid training
Promotion to permanent employee
Work Location: In person
Job Types: Full-time, Permanent
Work Location: In person