IT Support Technician - Bagshot
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Summary
First-line IT support engineer at a growing business in Bagshot, Surrey. Handles help desk tickets, diagnoses hardware/software issues, manages Active Directory accounts, maintains Windows and macOS systems, performs networking troubleshooting (LAN/TCP/IP), and visits client sites 9am-5pm, with mileage paid for site visits.
Salary: £26,000 - 30,000 per year Requirements: Proven experience in a similar role or relevant IT support experience Strong knowledge of operating systems, including Windows and Mac OS Familiarity with Active Directory user account management Basic understanding of computer networking concepts, including LAN and TCP/IP Excellent problem-solving skills with the ability to analyse issues and provide effective solutions Strong customer service skills with the ability to communicate technical info…