IT Support Technician

Salary: £28,000 - 30,000 per year Requirements: Previous 1st/2nd line IT Support or Helpdesk experience Experience using IT service/helpdesk ticketing systems Experience working in an IT helpdesk or technical support environment Comfortable dealing directly with users at all levels Responsibilities: Provide 1st and 2nd line IT support to users Log, manage and resolve support tickets through a helpdesk system Troubleshoot Windows, Microsoft 365, hardware and network issues Install, maintain and …