Junior IT Support Staff
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Description
Deskripsi Pekerjaan
- Troubleshoot and fix issues with computers, printers, and software
- Help users connect to the network (Wi-Fi or wired) and solve small network-related problems
- Handle basic networking (TCP/IP, subnetting) and assist with installing CCTV & NVR systems
- Set up laptops, desktops, printers, and other hardware for new users
- Install and configure company-approved software
- Keep IT equipment inventory and location records up to date
- Perform regularly scheduled IT maintenance activities to ensure system reliability.
- Strong communication skills — you can talk tech in a way that everyone understands
- Team player, but also great at working independently
- Responsible, detail-oriented, and proactive in spotting and solving issues
- Open to learning new technologies and growing your skills
- Nice to have: Certifications like CCNA, MTCNA, or similar tech credentials