Program Analyst (SME) (Open to both U.S. Citizens and Federal Employees)

The candidate will serve as a Program Analyst in the National Highway Traffic Safety Administration's (NHTSA) Office of Defects Investigation (ODI), and evaluates, analyzes, and manages a wide range of programmatic, operational, and strategic projects designed to improve the efficiency and support the mission of (ODI).

As a Program Analyst, you will: Assist with reviewing routine workflows by gathering operational data and formatting information used by higher-level staff to improve administrative processes. Input and maintain routine office-level performance data and program metrics within established spreadsheets or tracking systems to support daily operations. Utilize established databases and business intelligence tools (e.g., Tableau, Cognos) to input data, update existing visualizations, and run standard, pre-formatted reports on operational and defect trends. Compile and organize feedback from program staff regarding basic IT and data reporting needs, maintaining logs to support higher-level staff in coordinating with the Office of the Chief Information Officer (OCIO). The ideal candidate will have proven experience independently supporting or playing a key role in program analysis projects at the office or division level, with a focus on evaluating operational workflows and utilizing data to generate actionable programmatic reports. The candidate must have hands-on experience evaluating, drafting, and documenting standard operating procedures (SOPs) or localized business processes to support daily programmatic or operational needs. Direct experience coordinating, gathering, and documenting business and operational requirements aimed at supporting, improving, or implementing localized non-IT or business-side programmatic processes is an asset.

CONDITIONS OF EMPLOYMENT: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance the organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. BACKGROUND INVESTIGATION: A background security investigation is required for all selected individuals. Appointment will be subject to the applicant's successful completion of the security investigation and favorable adjudication. Failure to meet these requirements will be grounds for termination. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).