Program Applications Specialist (Group Practice Management)

The primary purpose of this position is to serve as the integrator that coordinates the business process and software functions within the department and provides continuous business oversight for a variety of software programs and advanced access management tools, integral to the overall administration and operations of clinic practice management operations and effects programmatic changes at the facility level.

30 Day Hiring Model The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions. Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty. What Applicants Can Expect Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration. Quick Interviews & References HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager. Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer. Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions. After meeting pre-employment requirements, candidates will receive a final job offer and start date. Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service. If selected, applicants should be prepared to come onboard within 30 days of the announcement closing. Duties of the position include, but aren't limited to: Uses qualitative and quantitative analysis methods to analyze data and policy issues using quantitative data. Reviews Clinic Utilization Statistical Summary data and provides guidance on methodologies for improving statistics. Reviews national reports and identifies actions necessary to improve quality of facility scores. Identifies data requirements for effective program evaluations; monitors program trends through analyses of statistical data; designs statistically valid data analyses techniques to evaluate programs. Conducts comparative studies of internal and external organizations in relation to PVAHCS (such as other VISN 22 facilities, other level 1A facilities, accrediting bodies, VHA oversight regulators, and local market healthcare organizations). Designs, develops, and disseminates training materials, local standard operating procedure (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of GPM and IVC initiatives through education, training, and independent analysis of data. Identifies system inefficiencies and develops studies or data collection techniques related to specific, identified problems. Identifies information needs and develops data collection methods and report formats. Research problems that impact the quality and efficiency of GPM operations. Serves as the functional "expert" for matters relating to the Clinical Practice Management Vista core packages and national reporting platforms. Provides training and troubleshooting for clinical and administrative staff in advanced access management principles and associated supporting software. Advanced skills in Microsoft Excel for data management, tracking, and analysis. Skilled in producing polished, data-driven presentations using Microsoft PowerPoint. Proficient in Microsoft Word for drafting, editing, and formatting technical and administrative documents Effective use of Outlook for communication, scheduling, and workflow coordination. Demonstrated leadership skills in coordinating tasks, supporting team initiatives, and contributing to effective program operations. Work Schedule: Monday - Friday 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Applications Specialist (Group Practice Management)/PD145530 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.