Program Manager
Summary
Oversees passport operations, sets strategic priorities, and supervises staff in a government agency, ensuring compliance with travel policies and regulations.
This Program Manager position is located in the Bureau of Consular Affairs, Passport Services, Miami Passport Agency (CA/PPT/MM); responsible for the overall planning, direction, management, and evaluation of passport programs and operations. Click here to learn more about the Bureau of Consular Affairs.
Serves as Agency/Center Director and fourth-level supervisor over adjudication staff, performing full supervisory duties including work planning, priority-setting, performance evaluation, hiring recommendations, and training needs identification.
Conducts public relations with the media, travel industry, and citizen groups on travel identification policies, international travel standards, and national security-related airline and border processing requirements.
Develops strategic priorities, internal policies, and operational guidance; supports development of passport regulations and legislative initiatives; interprets laws and regulations governing nationality and passport eligibility.
Develops, justifies, and defends annual budget requests for the assigned passport agency/center, and reprograms funds as necessary to meet operational needs.