Project Manager IT Solutions
STATEMENT OF DUTIES AND RESPONSIBILITIES (covering Knowledge and Skills, Problem Solving and Accountability)
Project Management
Oversee and coordinate the execution of projects across all departments.
Develop, monitor, and enforce project timelines to ensure timely delivery
Identify risks and bottlenecks, and implement corrective actions to keep projects on track
Process Efficiency & Quality Systems
Evaluate and monitor the efficiency of departmental processes
Recommend and implement process improvements to enhance productivity and quality.
Ensure compliance with established policies, procedures, and quality standards.
Cross-Departmental Coordination
Collaborate with department heads to align project goals with organizational priorities.
Enforce accountability for timely execution of projects and deliverables.
Facilitate communicating and problem-solving across departments to remove barriers.
Governance & Reporting
Ensure all processes and policies are regularly reviewed, updated, and adhered to.
Provide the Chief Executive Officer with timely updates on the progress of critical projects.
Prepare reports and dashboards to track project performance, efficiency metrics and compliance.
Ensure efficient calendar coordination, high-quality written correspondence, and detailed meeting preparation as needed.
Client Project Management
Ensures projects are planned, executed, and delivered in alignment with client requirements and expectations.
Develop project scopes, timelines, and deliverables in collaboration with clients and internal teams.
Monitor project progress, proactively identify risks, and implement corrective actions.
Coordinate cross-functional teams to ensure client deliverables are met on time and within quality standards.
Ensure department heads prepare and present regular project status reports to clients and for management
KEY COMPETENCIES
Strategic thinking and problem-solving
Strong analytical and process optimization skills
Leadership and team coordination
Attention to detail and quality assurance
Effective stakeholder management