Representante de servicio al cliente bilingue para Columbia (Advanced English)

COLUMBIA

Location: Barranquilla, Atlantico, Colombia

Availability: Monday to Sunday, 8:00 AM – 6:00 PM COL 2 days off

Schedule: 44 hours/week

Start date: October 17th

Sites: Barranquilla: Carrera 53 #76 - 115

3.000.000

Requirements:

• 1+ year of experience in customer service (CSR)
• English proficiency (C1)
• Exceptional communication and problem-solving skills
• Ability to adapt to changing scenarios and work independently
• Strong organizational skills and attention to detail

Responsibilities:

• Handle inbound calls and emails professionally
• Provide support and resolve customer inquiries regarding purchases and products
• Maintain accurate records and follow up on cases
• Ensure a positive customer experience in every interaction
• Collaborate closely with the team to meet service goals

Requisitos