Senior Enterprise Account Manager
You manage strategic enterprise merchant relationships, negotiate complex commercial deals, provide payments expertise, lead cross-regional projects, mentor colleagues, and advocate for customers. You use data and a consultative approach to align strategic goals, coordinate technical discussions, and influence the product roadmap through customer feedback.
Responsibilities
- Build trusting relationships with decision makers and executives
- Establish a global internal network across cultures and time zones
- Drive commercial negotiations and close complex deals
- Meet strategic and financial targets for assigned accounts
- Deliver payments expertise and guidance to customers
- Use data to tell compelling stories
- Lead business reviews and high-level technical discussions
- Provide team knowledge and mentorship
- Prioritize cross-functional projects
- Coordinate cross-regional project execution
- Advocate for customers internally
- Influence the product roadmap through customer feedback
Requirements
- Minimum 10 years of experience in a client-facing commercial role
- Experience in account management consulting or payments
- Strong background in complex enterprise software technical infrastructure or financial services
- Full professional written and verbal proficiency in English
- Availability for domestic and international travel