Senior Reform Business Analyst

• 12 Month Contract - Government Agency
• Melbourne CBD Location - Hybrid Working Arrangement
• Designing and Implementing New Insurance Claims Processes

We are seeking an experienced Senior Reform Business Analyst to support a major regulatory transformation program within a Victorian Government organisation.

This role will focus on designing and implementing new insurance claims processes, supporting regulatory reforms and translating complex legislative requirements into practical business processes and system solutions.

Key Responsibilities

• Lead business analysis activities across insurance, claims and regulatory reform initiatives.
• Design future-state business processes, operating models, process maps and workflows.
• Translate legislative, regulatory and business requirements into functional specifications, user stories and acceptance criteria.
• Work with external consultants, legal teams and technical stakeholders to support system design and implementation, including Salesforce.
• Facilitate workshops, manage stakeholder requirements and support the delivery of practical, consumer-focused solutions.

Key Skills and Experience

• Extensive experience as a Senior Business Analyst, ideally with Big 4 or tier-one consulting experience.
• Proven experience delivering complex business process improvement, operating model design and regulatory transformation initiatives.
• Strong experience translating legislation, policy and regulatory requirements into business processes and system requirements.
• Hands-on experience with Salesforce or comparable case management platforms
• Excellent stakeholder engagement, workshop facilitation and communication skills

What's in it for you:

• 12 Month Contract
• Government Agency
• Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.