Senior/Sales Executive

Company Overview

The Kurater connects interior designers, architects, and developers in Singapore directly with trusted furniture manufacturers in China, delivering cost-efficient, precise, and speedy furniture solutions without heavy showroom inventory. Watch us @thekurater on Facebook, Instagram, TikTok, and YouTube!

Job Summary

Advise homeowners, interior designers, and trade clients on furniture and interior solutions from initial enquiry through after-sales support, ensuring customer satisfaction and meeting sales targets.

Responsibilities

• Greet showroom customers and respond promptly to enquiries via email, phone, Facebook, Instagram, and TikTok
• Assess customers’ project needs, style preferences, space, and budget to recommend suitable furniture products
• Prepare, present, and revise detailed quotations and proposals covering costs, customization, delivery, and timelines based on customer feedback
• Collaborate with the overseas team to develop tailored proposals for clients
• Track and manage customer orders, serving as the main contact for deliveries, returns, and after-sales support
• Record all customer interactions accurately in the CRM system to maintain up-to-date client information
• Maintain showroom cleanliness and monitor stock levels to ensure product availability
• Achieve individual and team sales targets through effective customer engagement and follow-up

For Senior Level (additional)

• Manage larger or trade projects independently, ensuring client requirements are met
• Mentor and support junior team members to enhance team performance
• Demonstrate a proven sales track record with 3+ years in furniture, interior, or luxury retail sales

Required competencies and certifications

• Ability to work rostered shifts, including weekends and public holidays

Preferred competencies and qualifications

• Interest in furniture, interiors, and design
• Strong communication, listening, and negotiation skills applied to customer interactions and sales
• Detail-oriented approach with problem-solving skills focused on customer satisfaction
• Proficiency in using CRM, POS, and social media platforms for customer engagement and sales management

Other Information

Benefits

• Basic salary plus uncapped commission and monthly incentives
• 14 days annual leave and 6 off days per month