Service Desk Analyst
Summary
Provide first- and second-level IT support in a modern office, troubleshooting hardware, software, Microsoft 365, Windows, networking, and identity issues while delivering excellent customer service.
Provide 1st & 2nd level IT support in our modern Leederville office; across hardware, software, Microsoft 365, Windows, networking and identity Troubleshoot and resolve incidents including device builds, user access, MFA, Intune and VIP support Deliver excellent customer service, maintain accurate documentation and contribute to process improvements About ABN Group For over 45 years, ABN Group has been a leader in building, property and home finance. We have helped thousands of people realise t…