Software Quality Assurance
Summary
Hybrid QA/tech-support role at a Jakarta IT company: testing software against requirements, handling user queries, training users, running complaint reports, and maintaining technical documentation. Key tech includes Microsoft SQL Server (SSIS/SSAS/SSRS), Visual Studio, .NET, JavaScript, and Jira.
Salary: Rp 5.800.000 – Rp 7.500.000 per month
Responsibilities:
Responding to queries on the phone, via email, in person, or through remote access.
Training application on computer users.
Running reports and analyzing common complaints and problems.
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Executing tests to verify that the software functions correctly and meets requirements.
Academic Requirements:
Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
Technical Skills Requirements:
At least 2 Year of working experience as Quality Assurance (Software).
Having good knowledge in Computer Network, Hardware & Software Troubleshooting is a plus.
Having good knowledge in Microsoft SQL Server (Database, Integration Services, Analysis Services, Reporting Services) is a plus.
Having good knowledge in Microsoft Visual Studio, .Net, Javascript, is a plus.
Having experience with QA and project management tools like Jira is a plus
Able to use Microsoft Word & Microsoft Excel.
Having good communication skill.
Required languages: Bahasa Indonesia (active) & English (passive).
Other Requirements:
Owned private motorcycle.
Able to work in under-pressure condition.
Willing to travelling.