Spanish Customer Service for an International Airline – Lisbon
Posted
Description
Location: Lisbon, Portugal
Work model: Office-based
Start date: 12 November 2026
Industry: Airline / Travel
Position: Customer Service Representative
Welcome Bonus: 1000 EUR his bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment
Join an International Airline Team
Are you fluent in Spanish and have a good level of English? Do you love travel and enjoy helping customers?
This is your opportunity to join a customer service team working for one of Europe’s largest low-cost airlines, connecting major cities across Europe, North Africa and the Middle East.
What will you do?
Provide customer support via phone, email and chat.
Assist customers with information, sales enquiries and complaints.
Manage complex and sensitive customer cases.
Create, modify and cancel flight reservations.
Handle ticket issuance, modifications and cancellations.
Provide accurate, real-time information to customers.
Find personalised solutions based on each customer's needs.
Deliver excellent service and create positive customer experiences.
Support back-office operations when required.
What are we looking for?
Spanish: C1 level with English: B2 level
Minimum 6 months of Contact Centre experience – mandatory.
Previous experience in tourism, travel or airline customer service is a plus.
Experience with Sabre, Amadeus or Galileo is preferred.
Excellent communication and interpersonal skills.
Empathy and a strong customer-focused attitude.
Team spirit and ability to work in a multicultural environment.
Flexibility to work rotational shifts.
Working Schedule
Monday to Sunday Between 08:00 and 21:00
2 rotating days off per week
Salary & Benefits
€920 gross/month, paid over 14 months or €1,073 gross/month, paid over 12 months (you decide)
€25 complexity bonus, paid over 11 months
up to €120 gross/month performance bonus
€7.63 meal allowance per working day, paid via meal card
Health insurance from day 1, subject to monthly payment
If you are passionate about travel, aviation and customer service, don't miss this opportunity to join an international airline project in Lisbon.
Apply now by sending your cv to ---@---
GDPR Consent Notice
By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR). Your information will be processed confidentially and used solely for assessing your suitability for current recruitment processes. If your application is unsuccessful, your data will be retained only for the period permitted by applicable law unless you provide consent to be considered for future career opportunities.
Work model: Office-based
Start date: 12 November 2026
Industry: Airline / Travel
Position: Customer Service Representative
Welcome Bonus: 1000 EUR his bonus will be paid in 12 monthly instalments (1/12 per month) during the first year of employment
Join an International Airline Team
Are you fluent in Spanish and have a good level of English? Do you love travel and enjoy helping customers?
This is your opportunity to join a customer service team working for one of Europe’s largest low-cost airlines, connecting major cities across Europe, North Africa and the Middle East.
What will you do?
Provide customer support via phone, email and chat.
Assist customers with information, sales enquiries and complaints.
Manage complex and sensitive customer cases.
Create, modify and cancel flight reservations.
Handle ticket issuance, modifications and cancellations.
Provide accurate, real-time information to customers.
Find personalised solutions based on each customer's needs.
Deliver excellent service and create positive customer experiences.
Support back-office operations when required.
What are we looking for?
Spanish: C1 level with English: B2 level
Minimum 6 months of Contact Centre experience – mandatory.
Previous experience in tourism, travel or airline customer service is a plus.
Experience with Sabre, Amadeus or Galileo is preferred.
Excellent communication and interpersonal skills.
Empathy and a strong customer-focused attitude.
Team spirit and ability to work in a multicultural environment.
Flexibility to work rotational shifts.
Working Schedule
Monday to Sunday Between 08:00 and 21:00
2 rotating days off per week
Salary & Benefits
€920 gross/month, paid over 14 months or €1,073 gross/month, paid over 12 months (you decide)
€25 complexity bonus, paid over 11 months
up to €120 gross/month performance bonus
€7.63 meal allowance per working day, paid via meal card
Health insurance from day 1, subject to monthly payment
If you are passionate about travel, aviation and customer service, don't miss this opportunity to join an international airline project in Lisbon.
Apply now by sending your cv to ---@---
GDPR Consent Notice
By submitting your application, you consent to the processing of your personal data for recruitment purposes in accordance with the General Data Protection Regulation (GDPR). Your information will be processed confidentially and used solely for assessing your suitability for current recruitment processes. If your application is unsuccessful, your data will be retained only for the period permitted by applicable law unless you provide consent to be considered for future career opportunities.