Starszy Specjalista/CX Supply Chain Specialist (German)
Responsibilities:
• Controlling and verifying freight costs and supporting transport-related payment processes
• Supporting IT integration activities and providing operational system support within logistics processes
• Reviewing invoices in the invoice pool, ensuring accuracy, and creating invoices for intercompany purchases
• Supporting monthly closing activities, including invoice verification, settlement of consignment stocks, posting of forced invoices, and cooperation with Controlling
• Managing transfers (IUC), releasing credit and debit notes
• Preparing and sending insurance documents and maintaining related documentation
• Entering and managing different types of orders in SAP (e.g. ZTA, ZKE, ZVOR)
• Processing scheduling agreements and adjusting rolling forecasts
• Cooperating with Sales Agencies to resolve discrepancies between orders
• Forwarding customer call-offs to Dispatch
• Coordinating order fulfilment processes, including annealing planning and tracking production timelines
• Cooperating with suppliers and internal teams to ensure timely execution
• Supporting material reallocation in cooperation with Quality, Dispatch, and Warehouse teams
• Maintaining and updating pricing in systems (e.g. P73), including mass updates and order confirmations
• Managing customer service tasks, including ticket creation in Magnet and coordination with Sales and customers
• Creating new customer accounts and sharing updates with relevant teams
Requirements:
• Bachelor’s degree in logistics or a related field
• 5–7 years of experience in a similar role within logistics, supply chain, or customer service
• Strong knowledge of logistics and order management processes
• Good analytical and problem-solving skills
• Strong IT skills, including MS Office (Excel, Word)
• Fluency in German and English (written and spoken)
• High level of accuracy and attention to detail
• Strong organizational skills and ability to manage priorities
• Excellent communication skills and customer-oriented mindset
• Ability to work both independently and in a team
• Results-driven with strong sense of responsibility
• Solution-oriented thinking and adaptability to changing environments
• Ability to perform effectively under time pressure