Supervisory Program Analyst (Informatics)

Chief of Health Informatics(CHI) functions for the Tennessee Valley Healthcare System (TVHS) with responsibility for establishing a formal medical informatics leadership presence at the Medical Center. TVHS is a 416 bed, academically affiliated Medical Center. It is a tertiary care center, with a VA category 1a designation. The CHI is responsible for ensuring that knowledge of informatics is infused throughout the Medical Center and that health information issues affecting daily care.

As the Supervisory Program Analyst Chief of Health Informatics, the incumbent directly supervises several facility functions and processes involved in information gathering, analysis education and presentation. These include Clinical Informatics; Medical Administration Program (MAP), Connected Care, Clinical Applications Coordinators (CAC), My HealthEVet, Decision Support System (DSS), Business Intelligence Section, and the Group Practice Manager Section. Duties includes but not limited to: Evaluate available options and select a course of action that will result in the most favorable organizational outcome in the use of computer systems. Initiate revision or development of information systems ensuring compliance with performance measures, quality standards and federal regulations. Evaluate technical manual requirements related to existing clinical applications and determine need for revision. Design systems to support improvements in performance and clinical outcome across service and discipline lines. Plan, design, analyze, acquire, document, test, implement, integrate, maintain or modify computer applications to enhance clinical processes and improve performance. Configure VISTA applications to interface with standalone medical devices and/or systems to pass data between systems. Evaluate and correct applications, make modifications and corrections in order to maintain clinical applications. Assess and implement complex technology applications optimizing patient care and enhancing management of resources. Implement specific programming projects to enhance application utilization. Analyze technical and clinical component and interface applications targeted to improve processes and performance. Evaluate service, programs and organizational practice and policy related to utilization of information systems. Determine procedural problems versus ADP deficiencies. Troubleshoot complex program irregularities and determine appropriate action for correction. Develop, coordinate and present computer training programs, which may include classroom or one-on-one training. Develop and implement plans for more efficient and effective resource utilization through the use of information technology systems. Develop and maintain information systems to organize date files, analyze data, and apply statistical methods to trend events necessary to validate and/or improve clinical performance. Collaborate with Information Resource Management and hospital staff to implement nationally released integrated packages to include pre/post software package install procedures, resolve conflicts, and ensure smooth operations. Critically analyze and disseminate current evidence and research findings in the planning, implementation, and evaluation of information technology applications and/or programs. Develop new applications to support clinical performance requirements. Work with clinical staff, Process Improvement and Quality management to develop and implement progress note templates and clinical reminders. Serve as principle resource to clinicians, service chiefs and other management officials in resolving difficult and highly complex technical application problems. Set up VISTA files, parameters, menus and clinical references for users. Collaborate with service chiefs and clinical staff to identify areas where clinical applications will improve efficiency and enhance patient care. Work Schedule: Monday to Friday from 7:30AM to 4:00PM. Telework: Adhoc This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst (Informatics)/PD70737-0 Relocation/Recruitment Incentives: Authorized for the highly qualified applicant Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.