Technical Consultant
Summary
A hands-on technical consultant at a growing IT services (MSP) business in Horsham, West Sussex, delivering infrastructure, cloud, Microsoft 365 and networking projects end-to-end while supporting presales and acting as a senior escalation point for the service desk. Core tech: Azure, Microsoft 365, networking, security.
Salary: £45,000 - 50,000 per year
Requirements:- Previous experience working within an MSP / Managed Services environment.
- Experience delivering IT infrastructure and cloud projects from start to finish.
- Strong knowledge of Microsoft 365 and Azure.
- Good understanding of networking, servers, virtualisation and cybersecurity.
- Experience supporting or designing technical solutions for customers.
- Previous involvement in presales, solution design or technical scoping.
- The ability to troubleshoot and resolve complex technical escalations.
- Strong communication and client-facing skills.
- Excellent organisation and project ownership skills.
- A genuine desire to develop technically and take ownership of your work.
- Work closely with clients to understand their technical requirements and recommend appropriate solutions.
- Support presales activities, including technical discovery, solution design, scoping and client presentations.
- Take ownership of technical projects from initial planning and design through to implementation and handover.
- Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects.
- Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues.
- Produce technical documentation, project plans and solution designs.
- Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes.
- Provide technical consultancy and guidance to customers throughout the project lifecycle.
- Identify opportunities to improve client infrastructure, security and overall IT environments.
- Ensure projects are delivered on time, within scope and to a high technical standard.
- Azure
- Cloud
- Support
- Microsoft 365
- Security
- Office 365
- DevOps
More:
We are an established and growing IT services business based in Horsham, West Sussex, offering a salary of up to £50,000 plus potential commission. This is a varied, hands-on role combining technical consultancy, presales, project delivery and escalations, with genuine responsibility, client interaction and career development within a growing IT services environment. We work on interesting and technically challenging projects and are looking to fill this opportunity immediately.
last updated 38 week of 2026