Technical Support Specialist with Security Clearance

OVERVIEW The Technical Support Specialist provides Tier I–III help desk and IT support services to ensure reliable operation of Navy IT systems and end-user environments. KEY RESPONSIBILITIES Provide help desk and technical support for hardware, software, and network issues Troubleshoot and resolve incidents using ticketing systems Support system performance monitoring and availability Assist with account management, access control, and PKI Provide technical training and user support Maintain S…