Valet - Mercedes-Benz of Austin

Summary

Valet Attendants provide high-quality vehicle handling and customer service at a Mercedes-Benz dealership in Austin. Responsibilities include greeting guests, managing the service drive, performing walk-around vehicle inspections, moving vehicles safely, and assisting with car wash and loaner desk tasks. Starting pay is $20/hour for this full-time onsite role.

This is a fast-paced, service oriented, and team focused role. Valet Attendants are responsible for providing high-quality service and handling vehicles in a safe and efficient manner. As a Valet Attendant, you must maintain a professional demeanor, demonstrate excellent customer service, and keep a positive attitude at all times.

Essential Job Functions include but are not limited to:

  • Maintain the service drive
    • Ensure every guest gets a warm and proper greeting
    • Proactively assist guests on the drive
    • Quickly and efficiently check in and direct guest vehicles
    • Complete vehicle tags with Names, VIN, Model, Color, & Mileage
    • Connect guests to their service advisors or person who they need to assist them
    • Update and direct guests as needed
    • Keep drive clear and move vehicles as needed
    • Safely direct and transfer guest vehicles throughout the dealership or to guest
    • Deliver vehicles to technicians, tires or requested locations
    • Quickly locate, retrieve, stage, and store vehicles when requested
    • Touch up vehicles as needed on drive
    • Clear items for guests and provide a proper farewell
  • Perform effective walk-around videos of every vehicle
    • Properly document damage or any issues
  • Move with a sense of urgency
  • Assist with car wash tasks as needed - follow guidelines
    • Wash, clean inside,vacuum and dry outside cars
    • Safety park vehicles in area requested
    • Inform management of any damage
  • Assist loaner desk task as needed - follow guidelines
    • Open and close loaner agreements
    • Staging loaners for guest
    • Test drives
    • Pick up and deliveries of guest cars
    • Inform management of any damage
  • Other duties and tasks as assigned
  • Meet grooming standards; proper uniform attire
  • Report all incidents immediately to supervisor
  • Adherence to corporate policies and procedures
  • Team player - positive attitude
  • Ability to multitask and manage time
  • Able to work with minimal supervision
  • Ability to multitask and manage time

Qualifications:

  • Must be at least 18 years of age to be considered
  • Pass a drug test
  • Must have held a valid driver's license for at least 1 year
  • Must pass a criminal background check
  • Provide a 3 year driving record
  • Reliable transportation to and from work
  • Demonstrate a professional appearance and demeanor
  • High school diploma or equivalent
  • An eye for detail
  • Able to cope with the physical demands of the job

Hours:

  • This is a full-time position
  • Flexible hours - shifts available Monday through Friday 6:45am - 6:30pm and Saturday 7:45am - 6:30pm

Compensation:

  • Starting at $20 per hour

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

  1. We do what we say we're going to do

  2. We encourage and support each other

  3. We're committed to continuous growth