【研究發展處】Telecom Software Product Manager

Job Responsibilities
•Support the creation and design of telecom network monitoring and optimization solutions for telecom operators.
•Prepare, create and maintain product requirement documents (PRD), user manuals and feature description documents.
•Provide technical support and troubleshooting at customer sites or remotely.
•Collaborate closely with internal teams (R&D, Project) to deliver tailored solutions and feedback for product enhancement
•Participate in requirement progress tracking and technical discussions with developer.

Basic Qualifications

•Bachelor's degree or above in Telecommunications, Computer Science, Electrical Engineering, or related fields
•Minimum 2 years of experience in telecom operations, system integration, or technical support roles
•Solid understanding of LTE/5G network architecture (RAN, EPC, 5GC, OSS) and key performance indicators
•Able to interpret logs, traces, and PCAP files; analyze wireless performance data
•Proficient in Excel; basic understanding of data query logic (e.g., SQL) is a plus; ability to effectively utilize AI tools for data analysis and documentation
•Strong communication and documentation skills in a technical context

Soft Skills

•Self-motivated, detail-oriented, and responsible
•Analytical thinker with problem-solving mindset
•Willingness to learn new telecom technologies quickly
•Team player with strong interpersonal skills

Preferred Qualifications

•Familiarity with packet/log analysis tools such as Wireshark; experience with drive-test tools (e.g., TEMS, Actix, QXDM) is a plus
•Familiarity with GIS tools or radio coverage analysis (e.g., RSRP, SINR mapping)
•Intermediate English skills or above; able to read and understand technical documents
*Experience using AI tools to assist with data analysis, documentation, or prototype design

•Familiarity with packet/log analysis tools such as Wireshark; experience with drive-test tools (e.g., TEMS, Actix, QXDM) is a plus
•Familiarity with GIS tools or radio coverage analysis (e.g., RSRP, SINR mapping)
•Intermediate English skills or above; able to read and understand technical documents
•Experience using AI tools for rapid prototype design.
•Prior work experience at a major mobile network equipment vendor (e.g., Ericsson, Nokia, Huawei, etc) is a plus.