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JOB DESCRIPTION: CUSTOMER SERVICE ANALYST - English & Mandarin 普通话 Customer Service for operations using channels of phone, email and chat following the related existing procedures in which all transactions are in…
JOB DESCRIPTION: Attend to Mandarin-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution. Effectively present, discuss and/or address customer concerns and requests in…
KEY RESPONSIBILITIES: Attend incident request, change order and problem tickets using the agreed SLA. Create Users and assign permissions based on the level of database access the user would need Create Linked Servers…
A multimedia/graphics design role focused on conceptualizing visual ideas, conducting photo and video shoots, and producing creative assets using Adobe Creative Cloud for a staffing firm in Manila.
Creates and manages multimedia projects, including graphics, video, and motion design, aligning visual concepts with client business needs while overseeing shoots and team coordination.
Investigates cybersecurity incidents, performs forensic analysis, and recommends corrective actions to protect systems and preserve evidence.
TO QUALIFY, CANDIDATE MUST: Have at least a HS Diploma but preferrably with a Bachelor's Degree in any course. Be willing to work in Quezon City, Pasig City or Mandaluyong City. Have good English communication…
TO QUALIFY: Candidate must possess a Bachelor's/College Degree in courses related to Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Mathematics, Human Resources,…
OVERALL PURPOSE: The primary function of this position is to provide overall leadership for Quality and OE To drive the Strategic Quality Plan at the operational level, defining and implementing strategic initiatives…
OVERALL PURPOSE: Collaborate with Delivery teams to evaluate current process, identify opportunities for improvement, drive replication of best practices and recommend roadmap for process transformation. KEY…
The developer will build and maintain mobile, hybrid, and desktop web application interfaces using Angular 2-4. The role involves creating reusable components, implementing responsive designs, and collaborating with back-end developers to integrate APIs.
ROLE DESCRIPTION: • Primarily responsible for customer interaction and management of infrastructure services • Answers inbound customer requests • Assist with maintenance of customer service SLAs • Work with senior…
TO QUALIFY: Open to FRESH COLLEGE GRADUATES, ANY COURSE. We also accept college undergraduates for this position, provided that applicant has at least finished 2nd year level of College with no back or failed subjects.…
OVERALL RESPONSIBILITY: This resource will generally be responsible for delivering client value through analytics with the use of statistical techniques, analytics tools and other means, and for mentoring junior…
The Analytics and Modeling Manager leads the delivery of advanced analytics solutions and manages a team to solve complex business problems for clients. The role involves utilizing statistical modeling, machine learning, and data science techniques to provide actionable insights across various industries.
The Client Marketing Specialist i s responsible for ensuring that the company in the Philippines continues to be a preferred partner for Clients. S/He works with the company's Marketing & Communications Team…
The Client Financial Management Manager will partner with the engagement executives to support delivery of the company and the clients business case, ensure compliance to regulatory and organization principles and to…
Overall Purpose: The individual’s primary discipline as defined in the roles for Learning (Business Interlock, Instructional Design and Client Delivery Services) Responsibilities: Strategic Learning Initiative Planning…
Care management analyst reviewing medical necessity of inpatient/outpatient services, interpreting managed care benefits, and collaborating with providers and members to ensure cost-effective, appropriate care using medical policy standards.
Designs, delivers, and evaluates training programs for healthcare agents, focusing on customer service, call management, and medical knowledge. Uses coaching and performance metrics to improve agent skills in a contact center environment.
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