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On-site IT helpdesk role in Mong Kok providing telephone and remote support to users on PCs, Outlook email and designated systems — troubleshooting hardware/software issues, resetting passwords, handling e-Certificate renewals, daily backups and mailbox restoration, supporting video conferencing and mobile email, and assisting VIP users at head office.
About the role Join the dynamic IT team at Speedy Group Corp. Limited as an IT Support professional. In this full-time position based in Hong Kong, you will play a crucial role in ensuring the smooth operation of the…
Job Descriptions: Support, maintain and test the New Office's IT applications, including conducting User Acceptance Testing (UAT) and follow-up on error reports for the electronic application processing system…
Job Descriptions: Monitor daily transaction logs of Voicebot system and identify response errors and intent misclassifications. Design and refine regular expressions in Voicebot system to improve the accuracy of…
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