台灣索尼股份有限公司
Open positions
Business Solution Specialist/營運規劃專員 - LGST/供應運籌管理中心
1. Coordinate with suppliers and intercompany. 2. Monitor Logistics supplier operation performance and manage KPI achievement. 3. Generate logistics data and analyze logistics expenses. 4. Coordinate with overseas…
Contact Center Manager - 客服中心主管 - TWMC/消費性電子產品行銷總部
1. 負責客服中心整體營運管理,透過客服團隊領導、客戶服務流程優化、客戶關係管理及服務品質提升,確保客戶問題獲得即時且有效的處理,提升顧客滿意度並強化品牌服務形象。 2. 制定客服中心年度目標與服務指標,監督客服作業流程,確保服務品質符合公司標準,持續優化客服作業效率與客戶體驗。 3. 客戶服務品質管理,建立並監控客服服務品質標準,分析顧客反饋並推動改善方案。 4.…
SCK Specialist/SCK專員 - ADMT/應用零組件行銷總部
1. Supply Chain Management and operation. 2. Production Plan Control for Outsourced Assembly and Test. 3. Oversea customer/ supplier communication.
SCM Specialist/SCM專員 - ADMT/應用零組件行銷總部
1. Coordinate day-to-day supply chain operations and ensure the effective execution of SCM actions. 2. Process sales orders and maintain accurate data across relevant internal systems. 3. Collaborate with suppliers,…
Retail Field Operations Specialist /零售通路營運專員 - TWMC/消費性電子產品行銷總部
1. 管理Promoter人力配置、排班、出勤及日常管理。 2. 落實品牌策略、業績目標、KPI及門市陳列規範。 3. 追蹤門市業績與KPI、分析營運數據並提出改善行動。 4. 協調通路、派遣公司及內部窗口,處理客訴與現場異常。 5. 執行產品與銷售培訓、現場輔導及團隊激勵,提升戰力與留任。
Brand and Business Management - Product Marketing Specialist/行銷專員 - TWMC/消費性電子產品行銷總部
1. Marketing product category's over-all business in Taiwan market and to realize targets in sales volume, profit, and share. 2. Purpose and discuss future product lineups and roadmaps with HQ to continue business…
Digital Marketing Specialist/行銷專員 - TWMC/消費性電子產品行銷總部
1. Lead search optimization initiatives including SEO/AEO diagnosis, identification, and improvement planning across digital touchpoints. 2. Analyze customer search behavior and emerging AI search trends to identify…